FAQs

Our company is capable of moving pianos. For pool tables, we recommend utilizing a specialized pool table company for disassembly and reassembly. However, we are able to transport the pool table to its new location once it has been properly prepared for moving.

Tipping is at the discretion of the client and is not mandatory. If you feel the service provided was exceptional, our movers appreciate gratuities. A suggested amount is $5-$10 per mover for each hour of service, but the final decision is yours.

Our local moving services are billed hourly. The specific rate depends on several factors including your location, whether you require our truck, and the number of crew members needed for a safe and efficient move. For an accurate quote tailored to your area, please visit our locations page.

We operate every day of the year, including holidays. Most moves are conducted between 8 am and 7 pm, but we can accommodate after-hours moves when necessary. Please note that holiday appointments are available on a limited basis.

Yes, we have a two-hour minimum for our services.

If you have specific date or time constraints, we advise booking your move as early as possible, especially for summer moves. We don't require deposits or charge cancellation fees, so early booking is advantageous. For last-minute requests, we will make every effort to accommodate your needs.

We offer a variety of payment options including PayPal, CashApp, Zelle, Venmo, Apple Pay, cash, and all major credit cards.

For most moves, we do not require a deposit. We understand that circumstances can change and we don't impose penalties for this. If you need to modify or cancel your move, we're happy to work with you to reschedule. Early notification allows us to offer your original slot to another client on our waiting list.

Our company offers a full range of moving services. This includes local and long-distance moves, as well as residential and commercial relocations. We also have the capability to move large or specialty items such as pianos, artwork, and antiques.

While damage is uncommon, we understand that unforeseen circumstances can occur. Our team is committed to promptly repairing any damages to your satisfaction. If you need to report damage, please contact your move coordinator who will address the issue immediately. Our movers carry $1 million in cargo insurance for items damaged during transit. Standard coverage is 60 cents per pound of item weight, with additional coverage available upon request.